FAQ- Frequently Asked Questions

❓ Do you ship outside the United Kingdom?

No, we only sell and deliver within the United Kingdom.

❓ Are your gold bars genuine?

Yes, all our gold bars are 100% genuine, investment-grade, and come from trusted refineries.

❓ What payment methods do you accept?

We accept major UK debit and credit cards. Bank transfer is available for B2B customers — please contact us before ordering.

❓ Can I return a gold bar?

All sales are final. However, if we made a mistake (wrong item, incorrect weight, etc.), we accept returns within 3 days of delivery.

❓ How long does delivery take?

Orders are usually shipped within 1- working day via insured courier. Delivery typically takes 1–2 working days.

 

❓ Is delivery insured?

Yes. All deliveries are fully insured for peace of mind.

❓ Do I need to create an account to place an order?

No, you can checkout as a guest. However, having an account makes it easier to track orders and view history.